Report a Complaint



    You are welcome to submit your complaint anonymously without providing your name or email address. Please note, however, that questions may arise when processing the complaint and that we may need further information in order to continue to pursue the matter. In such cases, dealing with the complaint might not be possible without being able to get in touch by email. Please be especially careful to provide all necessary details for your complaint if you are submitting it anonymously.


    Website



    Please provide a valid URL with http:// or https://.

    I agree to eco saving and processing the personal details I have provided above as described in the Privacy Policy.

    Privacy Policy


    Discussion forum



    Please provide a valid URL with http:// or https://.


    Please provide a valid URL with http:// or https://.





    I agree to eco saving and processing the personal details I have provided above as described in the Privacy Policy.

    Privacy Policy


    News group



    For complaints about an entire news group: name of the group

    I agree to eco saving and processing the personal details I have provided above as described in the Privacy Policy.

    Privacy Policy


    Chat







    I agree to eco saving and processing the personal details I have provided above as described in the Privacy Policy.

    Privacy Policy


    File-sharing exchange










    I agree to eco saving and processing the personal details I have provided above as described in the Privacy Policy.

    Privacy Policy


    Spam

    Which type of spam does your complaint refer to?

    General spam (e.g. promotional emails which you have not subscribed to)Special spam (e.g. emails with illegal content, e.g. racist statements or promotion of child pornography)

    Do you wish to complain about receiving unwanted emails, e.g. newsletters or advertising that you have not subscribed to?

    Please write to
    general-spam@internet-beschwerdestelle.de

    Please send us

    • the complete email you are complaining about

    • including the original header (ideally copied into the forwarded email)

    Help on how to get your email program to display the header of an email can be found here:

    Please note that we cannot give feedback or respond to requests related to complaints about spam due to the very high number of reports. Thank you for your understanding!

    Have you received an email with illegal content (perhaps also as an attachment or a link)?

    Then please write to
    specific-spam@internet-beschwerdestelle.de

    You can find more information about this in §4 (4) and §3 (2) in the Complaints Office Rules of Procedure.

    Please send us

    • the complete email you are complaining about

    • including the original header (ideally copied into the forwarded email)

    Help on how to get your email program to display the header of an email can be found here:

    Please note that we cannot give feedback or respond to requests related to complaints about spam due to the very high number of reports. Thank you for your understanding!