Global leaders in the email industry came together in autumn 2020 for the CSA Digital Email Summit. Under the motto “Bridging the Gap – Reality vs. Expectations”, around 600 participants discussed the latest technologies and trends for sending commercial emails. Here is a summary of the Summit with links to the event reports.

The Importance of Consent to and (Not) Advertising in Marketing Emails: The second in the series of webinars and workshops offered as part of the 2020 CSA Digital Email Summit took place online on 7 September 2020. Alexandra Koch-Skiba and Sebastian Fitting of the eco Complaints Office, and the CSA’s Astrid Braken took the attendees through legal issues related to permission and advertising in the context of email marketing. Read a quick write-up of the webinar here.