28.11.2024

Release of the New CSA White Paper for the Financial Sector

How can financial and insurance companies counter the growing threats of cybercrime while optimising the deliverability of their emails? The Certified Senders Alliance (CSA) has now published the white paper “Email Authentication in the Financial Sector”, presenting comprehensive strategies to enhance customer trust and meet regulatory requirements.

Email authentication as the foundation for security and compliance

With the growing digitalisation, the risk of email phishing and spoofing in the financial sector is also on the rise. The white paper explains how authentication protocols such as SPF, DKIM and DMARC ensure the integrity and security of emails. At the same time, it offers specific actionable recommendations to minimise delivery issues and protect the reputation of senders.

“Reliable email authentication is not an option – it’s a necessity,” explains Sandra Schubert, Customer Success Manager at CSA. “In particular, financial companies which handle sensitive customer data on a daily basis, must uphold the highest security standards.”

Why this topic is relevant for the financial sector

  • Protection against cyber threats: Financial data is a prime target for hackers. The correct application of authentication protocols protects both companies and customers.
  • Compliance with regulatory requirements: Stricter standards from mailbox providers, such as the new guidelines from Google and Microsoft, make authentication mandatory.
  • Ensuring deliverability: Missing or incorrect authentication can cause important emails, such as account alerts, to end up in the spam folder or not to be delivered at all.

The white paper demonstrates how companies in the financial sector can maximise both security and deliverability through robust authentication strategies. It provides practical implementation guidance and highlights the benefits of consistent email management.

The full white paper is now available here.

New CSA White Paper for the Financial Sector Released
Contact Person
  • Julia Janßen-Holldiek
    Director Julia Janßen-Holldiek

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