The German Fair Consumer Contracts Act in the Domain Industry

An overview of the new legal requirements in Germany

The new German Fair Consumer Contracts Act was adopted on 17 August 2021, bringing with it a strengthening of consumer rights and correspondingly extended obligations for businesses. While certain new provisions will only come into force at different points of time in 2022, the other amendments are already applicable. The Act is also regarded as a reaction to the increasing digitalisation of business transactions. In December 2021, the Names & Numbers Forum working group at eco - Association of the Internet Industry discussed the Act in the context of the domain name and hosting industry. This paper now provides an overview of the most important dates and information on the Act which need to be implemented by end-consumer service providers active on the German market.

Your eco contact person for the paper

Lars Steffen

Lars Steffen
Director eco International
Email: lars.steffen(at)

Download the paper

    Yes, I want to receive eco's dotmagazine newsletter, which is sent usually twice a month, with links to articles from dotmagazine and eco news.

    Yes, I want to receive the eco european newsletter, which is sent usually every six weeks, containing the latest developments on a political level in Berlin and Brussels and further insights from the eco Policy and Law team.


    Please enter code